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As recently mentioned on Matters [2], we have partnered with Staples Business Advantage to be our new preferred vendor for print items and office supplies.
Key Benefits of partnering with Staples include:
- Competitive pricing. The Mathnasium Home Office team conducted a price analysis against our current suppliers and found that Staples Print materials are up to 20% lower on average, with Office supplies up to 10-15% lower on average versus other suppliers. Actual savings will vary per product.
- User-friendly website and ordering process. Your Staples Advantage portal contains Mathnasium-preferred shopping lists that contain recommended and most commonly ordered items to make it easier to find what you need.
- Free shipping with fast and consistent nationwide delivery of all products.
- Same-day in-store pick up available for certain print and office supply items.
- Proactive customer support. Franchisees will have dedicated account managers for both print and office supplies. See contact information below:
- Nicole Fawcett is your dedicated Account Manager and can help with any overall account setup (i.e. updating your shipping address) or office supply-related questions: Nicole.fawcett@staples.com.
- Karina Silva is your contact for all print-related questions: Karina.silva@staples.com.
- Staples Customer Service can help with any order inquiries, returns, delivery & billing issues: Phone: (877) 826-7755 / Email: support@staplesadvantage.com.
How to Get Your Staples Account Set Up:
Centers were sent a welcome email from Staples Advantage with account login information (including your account number, user ID, and a one-time use password). If you haven’t already, the first thing you will want to do is go to StaplesAdvantage.com [3] to set up your account. If you have not received your welcome email or need to make any adjustments to your account, please reach out to your dedicated Account Manager, Nicole Fawcett (Nicole.fawcett@staples.com [4]).
Questions & Feedback:
For a short tutorial on navigating through the Staples Business Advantage website and placing your first order, click here to view this tutorial video [5].
The Staples team will be at our Convention to answer any questions related to their products or program!
We value your feedback. Mathnasium Home Office has been collecting your comments and questions and is working with the Staples team to continually improve the program, expand program offerings and provide you with the best customer experience. If you have any further feedback, please email support@mathnasium.com.
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