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RADIUS RELEASE NOTES: Upcoming Release on 01.24.19

Please review the following Radius Release Notes that highlight the features and fixes that are going to be released on Thursday, January 24 during the three-hour window of 6:00am to 9:00am PT.

Please make sure to log out of Radius and log back in tomorrow to see all changes from this release.

During system releases, users may experience interruptions to Radius; however, please know that our team works hard to minimize any interruptions to Radius usage or features.

Features:

Fixes:

**Radius User Account Creation:

When a user creates or updates the employee record for a Center Director in Radius, the user will now be prompted with the option to create a Radius User Account for that employee. Please see the process below that describes what happens once a user creates or updates a Center Director employee record in Radius:

Step #1: A pop-up window will ask if you would like to create a Radius User Account for this employee.

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Step #2: You will have the option to click either “Create” or “Cancel”.

If you select “Create”…

1. You will get another pop-up window to confirm the Username, First Name, Last Name, and Email Address (which will always be the center’s email address).

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2. Once you click “Create” in this pop-up window, a registration email will be sent to the center’s email address.

If you select “Cancel”

1. The pop-up window will not display again while you are on the Employee Details screen.

2. You may create a user account later by clicking the “Create User Account” button on the Employee Details screen.

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3. If you decide to create a user account for an employee with a Hire Date in the future, Radius will automatically create an account for you on this Hire Date. A registration email will be sent to the center email address on that date.

If you have any questions, please contact the Mathnasium Support Team (support@mathnasium.com).

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2 Comments (Open | Close)

2 Comments To "RADIUS RELEASE NOTES: Upcoming Release on 01.24.19"

#1 Comment By Michelle Stevenson On January 24, 2019 @ 12:37 pm

Hello,

When will a “Payments” section be added to the Radius Guide under Existing Customer Tasks?

We are not using quickbooks and it would be nice to have a section to walk you through the payments process & what to do for situations like discounts, partial payments, credits, etc.

The Radius tutorials in MU don’t include this and the ones in Radius don’t work anymore, but when they did, there was only one regarding the ‘View Payments’ section of accounts.

#2 Comment By Mathnasium Matters On February 5, 2019 @ 10:35 am

Thank you, Michelle. We understand that you were able to get assistance from our one of our Support Team members to answer your questions regarding applying fees and credits.

Our tutorial videos are optimized to be viewed on Google Chrome, and may not work properly on other browsers. If you have not yet downloaded Google Chrome, you can find directions here: [4]

We are in the process of updating our Radius Guide. We will announce on Matters when the updated version is available.