Please review the following Radius Release Notes that highlight the features and fixes that are going to be released on Tuesday, March 26 during the three-hour window of 6:00am to 9:00am PT.
Please make sure to do the following steps in order after this designated release time:
- Log out of Radius.
- Clear your browser’s cache and cookies (here is a link on how to complete this: https://kb.iu.edu/d/ahic [1]).
- Close all windows in your browser.
- Log back in to Radius.
During system releases, users may experience interruptions to Radius; however, please know that our team is dedicated to minimizing any interruptions to Radius usage or features.
Features:
- Email Templates: New email templates “Initial Lead Response” and “Lead Follow Up” are now available. Also, all default email templates are now available to be edited in the Email Templates module. Please note, there is no reset option to return email templates to their default state after you have customized them.
Fixes:
- Enrollments (Monthly sessions): Fixed issue where the beginning of a new month would make it appear as if all monthly enrollment sessions were reset to zero.
- Employee Check-In: Entries for employee attendance via Employee Timesheets now utilize a single field for date, separating it from the fields for Time In and Time Out, preventing issues experienced when date and time fields were combined.
If you have any questions, please contact the Mathnasium Support Team (support@mathnasium.com).
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4 Comments To "RADIUS RELEASE NOTES: Upcoming Release on 03.26.19"
#1 Comment By Nick On March 26, 2019 @ 12:12 pm
I logged out, cleared cache, etc. and the LP Manager is still not working properly. For example, under “LP Item View” if I click “Show Incomplete Only” and hit search, nothing happens. It still shows completed assignments.
#2 Comment By Mathnasium Matters On March 26, 2019 @ 3:05 pm
Hi Nick! Thank you for your feedback. Our Radius Development Team is currently investigating the LP Item View filter. I apologize for the inconvenience. If you have any further questions or feedback, please email [2]. Thank you!
#3 Comment By Jeff Rucker On March 26, 2019 @ 5:58 pm
Any way we can do these updates without having to clear cache and cookies every time? No other software updates that I do require a constant clearing of cache and cookies.
#4 Comment By Mathnasium Matters On April 2, 2019 @ 11:27 am
Hello, Jeff! Clearing your cache and cookies is a best practice for “Browser Hygiene”. Over time, the browser may hold on to information that can cause problems with logging in or bringing up websites. It is recommended to clear your cache and cookies often, and Radius updates are a good time to do this to ensure that you can view Radius correctly.